Frequently Asked Questions
Shipping
Where do you ship?
We currently ship to addresses within the United States.
How much does shipping cost?
Shipping is free within the United States with no minimum order.
How long will delivery take?
Orders are processed within 1–2 business days, followed by an estimated 5–12 business days for delivery. Estimates are not guarantees. See our Shipping Policy for details.
Order tracking
How do I track my order?
As soon as your order ships, we'll email you a tracking number so you can follow it to your door.
Returns
What is your return policy?
You may return unused items in their original packaging within 30 days of delivery. Email us to start a return – see our Refund Policy for details.
Damaged items
My item arrived damaged or defective. What should I do?
Email us your order number and a photo within 30 days of delivery and we'll send a replacement or issue a full refund at no cost to you.
Payments
Which payment methods do you accept?
The available payment methods are shown at checkout and may include major cards and supported digital wallets. Payments are processed by third-party providers.
Contact
How do I reach you?
Email zestalystore@gmail.com. We reply within 1 business day, Monday–Friday.