Shipping policy

Free US shipping

Shipping is free within the United States with no minimum order. We currently ship to US addresses only.

Processing time

Orders are processed within 1–2 business days (Monday–Friday, excluding US holidays).

Delivery time

Estimated delivery is 5–12 business days after processing. Estimates are not guaranteed and can be affected by carrier delays, weather or peak periods.

Tracking

Tracking is provided for every order. When your order ships, we'll email you a tracking number.

Delays

If we cannot ship your order within the stated time, we will notify you promptly by email with a revised shipping date and give you the option to cancel for a full refund.

Lost or missing packages

If your order hasn't arrived within the estimated window, or tracking shows delivered but you don't have it, email zestalystore@gmail.com and we'll help resolve it.

Address changes

Please double-check your address at checkout. We can update it only before your order ships.